User Experience

Change by Design: How Design Thinking Transforms Organizations and Inspires Innovation
Tim Brown, HarperBusiness, 2009.

Bulletproof Web Design
Dan Cederholm, New Riders Press; 2 edition, 2007.

Designing Web Usability
Jakob Nielsen, Peachpit Press; 1 edition, 1999.

The Design of Everyday Things
Donald A. Norman, Basic Books, 2002.

The Inmates Are Running the Asylum: Why High Tech Products Drive Us Crazy and How to Restore the Sanity Alan Cooper, Sams – Pearson Education; 1 edition, 2004.

The Universal Traveller: A Guide to Creativity, Problem Solving & the Process of Reaching Goals Jim Bagnall, Crisp Publications; Revised edition, 1995.